Rules for the provision of banking services and consideration of customer requests (from 07.04.24).

Information on the rights of the bank and on the responsibility of the borrower-citizen in case of non-fulfillment of obligations under the bank loan agreement:

Accrual of penalties (fines, penalties);

Foreclosure on the money available in the borrower's bank accounts;

Transfer of debt for pre-trial collection and settlement to a collection agency;

Filing a lawsuit and other information provided for by the bank's internal documents.