How to apply for Internet Banking?
You can apply our Internet Banking in our Branches. After completion of the application, customer number and your password envelope will be delivered from our branch.
Web Address of Internet Banking?
www.kzibank.kz ve ibank.kzibank.kz
What kind of transactions can I do in Internet Banking?
- Account Balance Display
- Account Activity Monitoring
- Foreign Currency Purchase / Sale Transactions
- Transfer in KZT
- International Money Transfer
- Sending a Message to the Bank
- Receipt Printing
What are the limits of Internet Banking transactions?
Limits |
MONEY |
Standart |
Maximum |
Standart |
Maximum |
|
|
|
Individual |
Legal entity |
||
|
Transfer |
KZT |
1 500 000 |
3 000 000 |
7 500 000 |
22 500 000 |
|
USD |
10 000 |
20 000 |
50 000 |
150 000 |
|
|
EURO |
7 500 |
15 000 |
37 500 |
112 500 |
|
|
RUB |
300 000 |
600 000 |
1 500 000 |
4 500 000 |
|
|
|
GBP |
6 000 |
12 000 |
30 000 |
90 000 |
|
International transfers |
KZT |
1 500 000 |
3 000 000 |
7 500 000 |
22 500 000 |
|
USD |
10 000 |
20 000 |
50 000 |
150 000 |
|
|
EURO |
7 500 |
15 000 |
37 500 |
112 500 |
|
|
RUB |
300 000 |
600 000 |
1 500 000 |
4 500 000 |
|
|
|
GBP |
6 000 |
12 000 |
30 000 |
90 000 |
|
Currency conversion |
KZT |
1 500 000 |
3 000 000 |
7 500 000 |
22 500 000 |
|
USD |
10 000 |
20 000 |
50 000 |
150 000 |
|
|
EURO |
7 500 |
15 000 |
37 500 |
112 500 |
|
|
RUB |
300 000 |
600 000 |
1 500 000 |
4 500 000 |
|
|
|
GBP |
6 000 |
12 000 |
30 000 |
90 000 |
What are the transaction hours for Internet Banking?
Currency Buying / Selling: |
09:00 – 17:00 |
|
Transfer: |
09:00 – 17:00 |
|
SWIFT : |
09:00 – 17:00 |
How do I change transaction limits?
Retail Internet Banking Transaction Limits in standard limits are determined by the Bank.
Corporate Internet Banking limits for each user by the administrator user up to the standard limits can be changed via Internet Banking.
If you request about standard limits on the transactions, please contact to our branches or call center.
Do I have to pay a fee for transactions conducted via Internet Banking?
Corporate Internet Banking
TYPE OF OPERATION |
Rates |
|
|
I. SOME transfer processes in KZT |
Legal entity |
Individual |
|
1.1. Intra-bank transfers |
|
|
|
0 KZT |
|
|
100 KZT |
|
|
1.2. Non-bank transfers |
|
|
|
9.00 – 13.00 |
0,10% min 100 KZT max 500 KZT |
|
|
13.01 – 15.00 |
||
|
15.01 – 16.00 |
||
|
According to the Bank's technical capabilities and the ability
|
||
|
1.3. Urgent transfer (GROSS) |
tarife + 500 KZT |
|
|
II. Transfer transactions in foreign currency |
|
|
|
2.1. Intra-bank transfers |
0 KZT |
|
|
2.2. Non-bank transfers |
|
|
|
2.2.1. If the correspondent bank commission paid by the buyer (BEN) |
0,30% min 40 USD max 400 USD |
|
|
2.2.2. If the commission paid by the sender of correspondent banks (OR) |
In addition to the rate specified in paragraph 2.2.1. regardless of the amount |
|
|
30 USD |
|
|
32 EUR |
|
|
25 RUB |
|
|
10 GBP |
|
|
iii. EXCHANGE TRANSACTIONS |
|
|
|
3.1. Currency conversion |
Transactions on the date according to the current exchange bank |
|
|
IV. INTERNET BANKING SERVICE |
|
|
|
4.1. Token registration and receiving. VAD Included. |
10 000 KZT |
|
|
4.2. Internet Banking for each user, one-time key for transmitting SMS information, the user's mobile phone number registered. Included VAD. |
2000 KZT |
|
|
4.3. Monthly subscription fee. Included VAD. |
3 100 KZT |
|
|
4.4. Experts to be called. Included VAD. |
3 500 KZT |
|
Individual Internet Banking
TYPE OF OPERATION |
Rates |
|
I. SOME transfer processes in KZT |
|
|
1.1. Intra-bank transfers |
0 KZT |
|
1.2. Non-bank transfers |
|
|
9.00 – 13.00 |
%0,15 min 150 KZT max 1000 KZT |
|
13.01 – 15.00 |
|
|
15.01 – 16.00 |
|
|
According to the Bank's technical capabilities and the ability
|
|
|
1.3. Urgent transfer (GROSS) |
tarife + 500 KZT |
|
II. Transfer transactions in foreign currency |
|
|
2.1. Intra-bank transfers |
0 KZT |
|
2.2. Non-bank transfers |
|
|
2.2.1. If the correspondent bank commission paid by the buyer (BEN) |
%0,40 min 20 USD |
|
2.2.2. If the commission paid by the sender of correspondent banks (OR) |
In addition to the rate specified in paragraph 2.2.1. regardless of the amount |
|
30 USD |
|
32 EUR |
|
10 GBP |
|
III. EXCHANGE TRANSACTIONS |
|
|
3.1. Currency conversion |
Transactions on the date according to the current exchange bank |
|
IV. INTERNET BANKING SERVICE |
|
|
4.1. Token registration and receiving. VAD Included. |
0 KZT |
|
4.2. Internet Banking for each user, one-time key for transmitting SMS information, the user's mobile phone number registered. Included VAD. |
0 KZT |
|
4.3. Monthly subscription fee. Included VAD. |
0 KZT |
|
4.4. Experts to be called. Included VAD. |
0 KZT |
I forgot my password or Internet Banking blocked, what can I do?
You must call our Customer Contact Center.
How can I cancel erroneous transfers or operations I have sent via Internet Banking?
The transactions via Internet Banking are processed online (in real time), which is not possible cancellation.
I did money transfer from your bank, fell out of my account but did not reach the opposite bank.
You can take reference number of your transfer from Call Center and you can request information about status of your payment from opposite bank.
What is SMS verification?
SMS Verification is a security measure , in order to increase the security of operations during our customers’ transactions over the internet,.
After SMS identification process, the one-time password above the limits set on transactions is sent to your mobile phone.
How do I update my cell phone information? I changed my cell phone number / SIM card is changed what should I do?
Internet Banking users Individual and legal entity for purposes of their own safety can change the data cell phones at the branch.
If you change the cell phone number of the SIM card, or a change in the shortest time necessary to apply to the bank branch to adjust data
What does it mean Administrator User and User in Corporate Internet Banking?
Administrator user through Internet Banking has the right to create users, assign them names, passwords, block users, giving access to view accounts, modify security data (username, password); simple usern can change own password and work on operations in within the specified limits.
Dear Customers, For juridical person of the Bank for more better quality and fast service will be made BarCode transfer system. Please after that print your money transfer form in KZT with this new system. You can find program and its set up documantation in below links: