GENERAL PROVISIONS
- Payment for the Bank's services is made by the Client when conducting a banking and other operation (s), unless otherwise provided by the terms of the relevant tariffs and / or agreements for the provision of banking services, in accordance with the current tariffs (commissions) of the Bank in a non-cash manner and / or in cash.
- Postal and telecommunication services (telephone, fax) are paid additionally at the actual cost.
- Commissions received by the Bank for the rendered banking services are non-refundable.
- The Bank is not liable for incorrectly executed payment documents by the Client, as a result of which the Client's money was not debited in time or incorrectly, as well as delays in processing documents beyond the established deadlines.
- When clarifying the strategic goals, objectives and priorities of the Bank, including those related to the introduction of new banking products and technologies, fluctuations in the levels of supply and demand in the banking (financial) services market, the Bank, based on the decision of the Board of Directors, may independently make changes and additions to the tariffs, commissions and other conditions for servicing Clients by him.
- The commissions established by these Tariffs for the rendered banking services are charged from accounts in tenge and/or in foreign currency, at the rate of the National Bank of the Republic of Kazakhstan on the day of the operation.
- Tariffs for services rendered by the Bank that are not classified as banking operations in accordance with the current legislation of the Republic of Kazakhstan are indicated including VAT.
- Commissions and rates for banking services not specified in these Tariffs are charged by agreement.
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The commissions and rates for banking services specified in these Tariffs are approved by the decision of the Board of Directors No. 995 dated 29.02.2024 and valid from April 1, 2024. .